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Thisis a sacm...dont even bother buying from this company. They sell you lifetime warranty on top of the 1 year warranty. Anyways my lights went out twice within the year, they won't even honor the warranty. The first time had to pay $20, to cover shipping and handling...
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1.0
#984096
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I purchased a kit. had the light bulb go out. called the company was told the bulbs were not under warrenty. I purchased them again. they went out again. went to the web site. It states the bulbs are under the warranty called the company they said to email them...
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#849293
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I purchased a headlight assembly kit on a Friday. I paid extra to have it shipped to me overnight. I was driving without headlights at this point. The package did not arrive the next day or the next day or the next day. I called American Express and put in a claim that...
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Anonymous
Anonymous

This is a two man operation every time I call I get one of two guys this place is a rip off do not spend your money with them.

#639938
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Short Review on April 05, 2016

HIDKitXenonLights
#824122
1.0
Details
Horrible customer service of that's what you want to call it. One rude New Yorker scamming money. Would not recommend to deal with this company one bit
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Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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HIDKitXenonLights Online Order Review

HIDKitXenonLights
#786716
1.0
Details
Do not buy from this company!!!! I placed an order then cancelled because of an error on my end it has now been 8 days and I stil have not been refunded. You can not get through on their phone lines, and they will not reply back horrible horrible customer service
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Customer service
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Bulb Review

HIDKitXenonLights
#642069
1.0
Details
have yet to receive replacement bulbs as advertised. I have left numerous emails and voice messages. Very unhappy been driving with only one head light for almost two months.
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Customer service
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Delivery Review

HIDKitXenonLights
#550332
Don't buy from this site gave me wrong order I wish there is something I can do to shut them down
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worst decision ever,i bought this product for the lifetime warranty and bulb replacement, also it was advertised with a relay harness which was not included and the headlights are different colors when i contacted them i was told that i didnt need the relay they would...
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#593507
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Don't buy anything from this site. Although i did get my order the ballast burned out in a few months. No reply to any emails, not possible to get a hold of anyone on the phone. The warranty is not honored. I don't know why I have to put in 100 words as that is exactly...
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  • Warranty
#564583
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I had called twice Tuesday, once to find out if I was in your system which the person I talked to said I was and the next was to place the order. I placed the order on Tuesday 10/7/14 at about 4:30 pm for 2 hid headlights bulbs for my 2011 Ford F150. The person I...
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#545001
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Defective product. Lifetime Warranty not honored. Difficult to contact. What is apparently the only employee is rude. They want you to send them MORE money on top of the money you've already spent to purchase the product that does not work and then they CLAIM that they...
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#478991
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This was an unfortunate experience. You will not receive the customer support that they brag about. I unfortunately did not check here before buying from this company. When I had questions on the cancellers that I ordered, I was met with no responses. I went online and...
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#475129
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The company, Hidkitxenonlights, claims 100% satisfaction guaranteed, but instead there was no attempt whatsoever to satisfy me or assist me with my return. In fact, I tried for 3 weeks to get a call back or a response to my email. It says you will get a response...
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#462111
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I bought a HID Xenon conversion kit for my vehicle's fog lights on June 15 2013. I wanted the brilliant yellow 3000K portrayed on their alternate website, HIDXenonConversionKit.com When I received the kit and installed it in my vehicle, the lights were a faded yellow,...
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#461962
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