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I purchased a HID headlight kit AND a set of replacement bulbs. I got the kit (which fails intermittently) but they won't send me my bulbs or refund my money. One lame excuse after another. I ordered my kit 6 months ago! DON'T USE THIS COMPANY, THEY ARE NOT...
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#405861
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I mistakenly placed an order for the wrong bulb Saturday Morning, According to the company website, all orders must be canceled within 24 hours. I called and left a message with sales and also wrote an e-mail requesting order to be canceled with in the 24 hour time...
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Wendell, North Carolina
#397180
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this company is a joke- do not order from them. their "customer service" is horrible. They would not even honor their own return/cancellation policy. here is a sample of my many communications with them...Hello again,Can you kindly explain why this was shipped the day...
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#395691
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I have followed all trouble shooting guidelines after one of the bulbs burned out in less than 60 days of 2hr per day usage. HIDLITXENONLIGHTS, keeps going back and forth - stalling - on bulb replacement after I have followed what they suggested. They have indicated a...
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#386538
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I ordered 4 /55 hid bulbs & they shipped 35 watt bulbs. I cannot use thesebulbs on my 55 watt system. My invoice is correct their mistake. After aminimun of 35e-mails & 1 phone call nothing was accomplished. All theydo is give you the runaround. Their home page...
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#383203
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Purchased HID replacement kit for both headlights and foglights for 2006 Mustang GT. According to the body shop that I asked to install them none of the cables/wires from the new light assembly to the battery were long enough. They didn't feel comfortable extending...
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#382930
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Initially I thought this was a great find. Genuine products and so I ended up buying 3 sets(2 headlight 1 fog)and then after a week the ballast on one headlight stopped working. As a consumer noted earlier...they made me uselessly trouble shoot over and over when I...
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#379672
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Please save yourself some headaches and find another business to purchase your item from (unless you've been a victim already). I made a headlight kit purchase from Hidkitxenon.com and had it expedited shipped (1-3 days). 5 days went by so I called, and the...
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#379059
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Horrible customer service. No one will answer my emails or calls. I've tried 5 times now. This is ***. No bulbs have arrived. Save your money and troubles and buy from somewhere else.0 stars. And I will make sure your company loses customers. Unbelievable and will...
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#378010
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My NAme is Edison Orrego Just exactly a week ago i ordered the HID KIT for my car. i submited the order on saturday for both light low bean and fog lights. by the time i went to pay it says get your order whitin 1 - 3 business days, so go head and click on the option...
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Anonymous
omsiN

I purchased their 8000k headlight kit, Aug. 2012. March 2013 right headlight died. Left light flickers very noticeably. I have contacted them 4-5 times over the past 2 weeks. ...

Anonymous
Slyfur

Ordered HID kit from them, got all new headlight assy from Syder, and didn't realize it used different bulbs. I didn't even open the HID kit emailed Hidkitxenonlights.com to ...

#374637
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